LIVELINK Platform
A Remote Support Technology Providing Comprehensive Solutions to Medical Imaging Professionals
How can LIVELINK transform your business?
Realtime Screen Viewing
Support or Application teams can remotely view and guide the user through tasks without taking control of the mouse and keyboard. Ideal for training or artifact review.
Realtime Screen Control
The end user, whether a technologist or an onsite engineer, can grant the remote support provider control of the mouse and keyboard allowing more in-depth troubleshooting. Remotely resolve software issues from database rebuilds, and DICOM network troubleshooting, to artifacts, tune-up, or calibration issues.
Log Review
Review system logs or text files without disturbing the operator.
Log Download
Find something concerning in the logs? Download the files in a few clicks for further review, or archiving.
Shell Access
Access a command shell without disturbing the operator. A handy tool for troubleshooting network issues, looking up MAC addresses, and more.
